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Know Before You Go

Navigating the health care system can be confusing; learn more about where to go for care, who to see and the right questions to ask your provider.

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Know Before You Go Overview

Did you know that you have multiple options on how and where to receive services?  If you cannot access your PCP quickly or conveniently, the Emergency Department at the hospital is not your only option.  Learn more about Urgent Care and Telemedicine available to you at a fraction of the cost of the Emergency room.  Click the compass to learn more. 

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Urgent Care Benefit

The cost of Urgent care can vary greatly depending upon where you seek care.  Click the compass to learn more about ways to reduce cost by visiting an Urgent Care facility, instead of the Emergency Department, when appropriate.

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Telemedicine is an innovative and low-cost way to seek care when primary may not be available or convenient.  Telemedicine is available 24/7 which can help you avoid going out in the cold with a sick child or to speak to a doctor during the day when leaving work doesn’t feel possible. Click the compass to learn more about the telemedicine option through Amwell.

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Find a Doctor

Accessing your care starts with your network of providers.  Our find a doctor tools help you find: Primary Care Physicians accepting new patients, a specialist in your area, a network provider where you are traveling, an urgent care facility – or a provider near your dependent living outside of Vermont.  Click the compass to find an EPO/PPO provider for you and your family.
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Blue Card Brochure for International Travel

Do you have an upcoming trip outside of the United States?  Your EPO plan covers providers all over the globe.  Click the compass to find network providers where you are traveling, to be sure you are protected while traveling.  Urgent and Emergent services are covered by your health plan, but using a network provider will provide coverage without full upfront payment by you.

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Health Care Support Programs

The BCBSVT integrated health approach gives you access to free support programs for wide variety of conditions including Acute and Chronic conditions as well as help for conditions such as Depression or Eating Disorders.  Click the compass for more information on how the BCBSVT clinicians can help you. 

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Be Prepared For Your Next Visit 

Be prepared for your next visit:  Going to the doctor can be overwhelming, be prepared for your next visit by using our “know what to ask” prep guide.  Click the compass to reach the prep guide.
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Preventive Care Codes

According to the Affordable Care Act and the United States Preventive Services Task Force, there are certain services that are required to be covered at 100% by your health plan.  This document provides the actual procedure codes that are used by the providers to bill for the services.  Click the compass to review this document. 
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Know Before You Go Wallet Card

Click the compass to print out a card to keep in your wallet that reminds you of your options when seeking services, including the contact information for telemedicine.